Privacy Policy

Last Updated: June 1, 2026

GO3D Machine Maintenance System ("GO3D", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

• Name and contact information
• Email address
• Phone number
• User account credentials
• Machine and maintenance records
• Support tickets and service reports
• Device information and app usage data
• Push notification tokens

2. How We Use Information

We use collected information to:

• Provide and maintain the GO3D Machine Maintenance System.
• Create and manage user accounts.
• Process and track maintenance tickets.
• Assign engineers and technicians to service requests.
• Manage machine inventory and dispatch operations.
• Send service-related notifications and updates.
• Improve application performance and user experience.
• Ensure system security and prevent unauthorized access.

3. Ticket and Maintenance Data

Information entered into maintenance tickets, service reports, machine records, and dispatch records is stored to facilitate maintenance operations and service management activities.

4. Push Notifications

The application may use push notifications to inform users about ticket assignments, status updates, maintenance activities, and important system notifications. Users may disable notifications through their device settings.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Information may be shared only:

• With authorized users within your organization.
• To comply with legal obligations.
• To protect the security and integrity of our services.
• With trusted service providers supporting our operations.

6. Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain information only as long as necessary for operational, legal, and business purposes, or as required by applicable laws.

8. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Object to certain processing activities.

9. Children's Privacy

GO3D Machine Maintenance System is intended for business and professional use and is not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

10. Third-Party Services

The application may use third-party services such as cloud hosting, analytics, and notification services. These providers may process information solely for the purpose of providing their services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

GO3D Machine Maintenance System
Email: support@yourdomain.com
Website: https://yourdomain.com

13. Consent

By using the GO3D Machine Maintenance System application, you agree to the collection and use of information in accordance with this Privacy Policy.